Frequently Asked Questions

We help small businesses use AI well.

That means figuring out where it fits, building what makes sense, training the team, and making sure it sticks. Depending on what you need, that could be hands-on training so your team actually know how to use AI in their day-to-day work. It could be a custom AI assistant that knows your services, your pricing, and your tone of voice, so the output feels like your business, not a chatbot.

It could be automations that connect the tools your team already uses, built to be simple enough that nobody needs a developer to keep them running. Or it could be helping you figure out which AI tools and approach actually make sense for your situation instead of chasing whatever is trending.

We figure out what fits. We build it. We train your team. We hand everything over.

Because we listen before we recommend anything.

Every engagement starts with discovery. We learn how your team actually works, where time gets wasted, what is repetitive, and what is costing you. Then we build around that. One client had a 10-hour weekly reporting process that now runs automatically.

Another needed their team trained on how to prompt AI tools effectively, because 100% of them were using AI but only 10% felt confident in the results.

Different businesses, different problems, same approach: understand first, then act.

No. Everything we build is designed for the people who will actually use it.

In a recent engagement, every single participant was already using AI on their own. But only 10% described themselves as confident. 30% did not know what was safe to share with AI tools. They were using AI. They just were not getting the value.

We train by role, not by tool. We show your team the same task done two ways, the quick way and the structured way, and the difference speaks for itself. Nobody leaves without being comfortable.

You can try. Most teams do. Here is how it usually goes.

Someone experiments. Gets excited. But nobody coordinates on which tools to use, prompts stay personal, and there is no agreement on what data is safe to share. Three months later, five people are using five different tools with no shared process and nothing measurable to show for it.

Meanwhile, 30% of your team may not know what is and is not safe to put into AI. That is a liability gap, not a learning curve. We close it in weeks with a structured approach to prompting, safe use, and clear guidelines your team can follow immediately.

Depends on what we find. But here is what is typical across engagements:

– 5 to 15 hours per week reclaimed from repetitive tasks
– Lead follow-up that used to take hours, happening in minutes
– Reporting that consumed a full day, done in under an hour
– A simple, clear policy for how your team uses AI responsibly

We scope the impact before work begins. If we do not see a clear return, we say so.

Training engagements typically run two to four weeks. Automation builds run four to six weeks depending on complexity. Discovery and scoping happen in the first conversation.

We do not run six-month transformation programs. We find what moves the needle, build it, and get out of the way.

You own everything. The automations, the training materials, the prompt libraries, the policies, the custom assistants. All of it lives in your accounts, not ours.

Every workflow we build comes with documentation and clear instructions for how to maintain it with minimal effort. We design for independence. No monthly retainers. No vendor lock-in. No phone calls to us just to keep things running.

If you want us back for the next project, we are here. If you never need us again, that means we did our job right.

An IT company starts with the platform. We start with the problem.

Most IT firms implement Copilot or connect your software to an AI layer. That has its place, but it assumes the tool is the answer before anyone asks the question.

We do discovery first. Sometimes the right move is an automation. Sometimes it is training. Sometimes it is a set of guidelines so your team stops putting client data into public AI tools without thinking twice about it.

We are not a managed services provider. The goal is not a monthly bill. The goal is a team that knows what to do and owns the tools to do it.

Most AI consultants deliver a strategy document or install a few chatbots with a video walkthrough.

We go further. We assess, build, train, and hand over. Your team does not get a PDF of recommendations. They get working systems they can use the next day, the skills to operate them, and clear guidelines for responsible use. And they keep everything.

15 years of building technology that shipped to companies like Apple, Amazon, and Google. Four US patents. This is not a side project. It is what we do.

We work with marketing agencies, staffing and recruiting firms, real estate brokerages, and professional services businesses where a small team is doing more than it should have to.

We also work with early-stage startups building AI into their products who need help deciding what to build before they spend the money.

Not sure if we can help? That is exactly what the discovery call is for.

We work with marketing agencies, staffing and recruiting firms, real estate brokerages, and professional services businesses where a small team is doing more than it should have to.

We also work with early-stage startups building AI into their products who need help deciding what to build before they spend the money.

Not sure if we can help? That is exactly what the discovery call is for.

It depends on scope. Training is different from a full automation build.

We walk through your situation in a 45-minute consultation at no cost. If there is a fit, you get a proposal with clear deliverables, a timeline, and a price. No surprises, no hidden fees.

Book a free 45-minute consultation. We listen, ask questions, and tell you honestly whether we can help.

If there is a fit, you will have a custom proposal within a few days. If there is not, we will tell you that too. No pressure either way.

pxeg.ai | luis@pxeg.ai |